Q.) How do I know which MotorMate I need?
A.) Taking center to center measurements is the number one method of determining the correct MotorMate for your motor. If you’re still not clear on the model you need we can assist you in selecting a MotorMate over the phone or with pictures through email. Contact Us.
Q.) What are center to center measurements?
A.) Center to center measurements are used to determine the spacing of the two sets of contact points between the point where the MotorMate connects to your transom and where it secures your engine. The first set of center to center measurements are the exposed bolts on the engine and the second is the spacing between the brackets on the transom side. Watch this demo video.
Q.) Why isn’t there a MotorMate that fits my motor?
A.) Double check the model selection instructions to see if your center to center measurements fit an available model. We may have an eligible MotorMate if your model is not listed. Take your measurements and compare them to those listed on our chart. Call or email us to add your motor to our development list if you still don’t find a match so you may be notified when that model is available.
Q.) Do you have a MotorMate for “XYZ” style of motor?
A.) Confirm you have exposed bolts on your motor for the MotorMate to make contact. Take measurements for the center to center distance of the bolts and the location the MotorMate secures to on the transom side. More information can be found at http://Motormateusa.com/take-measurements/
Q.) When will I receive my MotorMate?
A.) We strive for no later than next day shipping for MotorMates. Shipping time depends on the distance to be shipped. Individual MotorMates are shipped though the US Postal service. A map of expected shipping times is at the bottom of the page.
Q.) How do I install my MotorMate?
A.) Your MotorMate will have complete instructions. There are videos on our videos page, here, showing how to install your MotorMate.
Q.) Does MotorMate offer a military discount?
A.) Yes! MotorMate is proud to provide our U.S. military personnel with free shipping and handling with the purchase of any MotorMate model. Please provide current military ID or a copy of your DD214 to receive the discount.